FREQUENTLY ASKED QUESTIONS...?
All the answers to the most asked questions here!
Still got a question?
Bark at us via chat or email and we will get back to you in a tail wag!
play faq's
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How long is a play session?
Play sessions are 1 hour. Plenty of time to sniff, explore, play and have some fun!
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Do I need to book?
Yes! Bark Park is open by booking only, so please make sure you have a booking before arriving.
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How many dogs are in each session?
We believe in quality over quantity. Our sessions are capped and we carefully monitor bookings, with no more than 15 dogs in the centre at once for casual play.
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What's the difference between regular Play and Private Play?
Regular Play means there may be other dogs enjoying Bark Park at the same time.
Private Play means the space is exclusively yours, no other dogs will be around.
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Can nervous or reactive dogs come to Bark Park?
Absolutely! Bark Park is for everyone. For dogs who find busy environments difficult, Private Play provides a space where they can enjoy Bark Park without other dogs around.
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Are the Big Barkers and Little Yappers areas separated?
Yes! Our Big Barkers and Little Yappers play areas are completely separated and don't run side by side.
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What happens during a play session?
There's no set itinerary, your dog can enjoy Bark Park at their own pace.
✔ Check in
✔ Let your dog settle in and sniff
✔ Explore the enrichment equipment
✔ Meet other dogs when available
✔ Play together
✔ Grab a coffee or cocktail
✔ Go home with a happy, tired pup 🐾
play faq's
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What is Private Play?
Private Play is exclusive access to Bark Park for you and your dog, with no other dogs around.
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Who is Private Play for?
Everyone! You don't need a nervous or reactive dog to enjoy Private Play. It's simply a space that's all yours.
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Does my dog need to be nervous or reactive to book Private Play?
Not at all. Private Play is also perfect for dogs who simply prefer having the space to themselves.
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Can I bring multiple dogs to Private Play?
Yes! You can bring up to 3 dogs in your Private Play booking. If you'd like to bring more than 3, please contact us to discuss.
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Can my friends and their dogs join us?
Yes! You can invite known dogs to join your Private Play booking. If this takes your total above 3 dogs, please contact us first.
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Do I stay with my dog?
Yes! You must stay with your dog for the duration of your Private Play session.
PAWTY faq's
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What is included in a pawty?
You can view all of our pawty inclusions here!
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Is there a maximum for pawtys?
The Pawty is your private event however we do ask you to consider the comfort of all dogs when inviting human guests that are greater than dogs.
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What happens if dogs are not getting along?
Our separate play area is available for dogs who need a break from the party, however if a dog is a risk we will always suggest it might be home time for that particular dog, their safety and comfort will always come first.
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What if people don't want to play games?
We are led by your guests and their energy. Sometimes they don't want to play games and that is ok!
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Can my friends and their dogs join us?
Yes! You can invite known dogs to join your Pawty. 5 dogs and their humans are included, you can add additional guests to your booking.
grooming faq's
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How soon should I book my next appointment?
We recommend booking your appointment as soon as possible to ensure your dog stays on their grooming schedule and avoid any issues with maintenance.
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Will there be other dogs there?
We work on a 1:1 grooming schedule. There may be some cross over with other dogs however if you have a nervous or reactive dog please speak with us to ensure we can support your dogs needs.
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How long does the groom take?
Each service and dog is different. We will confirm a pick up time with you when you drop off your dog. Generally appointments can go from 1hr to 2hrs.
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Does my dog get to play when they are there?
Yes! Part of our ethos is making sure dogs have a good time and have the opportunity to decompress before and after their groom.
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Can I stay while my dog is groomed?
Unfortunately not, it's important that we are able to work with your dog without them being distracted knowing you are in the other room. We spend time with your dog after you leave to help them settle and reduce their stress.